• Part 1. The Problem-Solving Model

  • Learn a model for problem solving which involves identifying issues, root causes, solutions, implementation of plans, and evaluation of success. Each step of the process requires two basic activities in order to perform it successfully: generating ideas and evaluating ideas. Learn basic skills for generating ideas via creative thinking, with the help of several rehearsal activities which give them a chance to practice thinking creatively.

• Part 2. Creative Thinking

  • Use additional activities and puzzles to learn new ways to think creatively, and to further improve their ability to generate a large list of ideas to work with.

• Part 3. Decision Making

  • Learn a process for the "other" half of the process: how to take a large list of a variety of ideas, and narrow it down to the one or the few "best" ideas to go forward with. Also learn how to clarify issues, create selection criteria, remove non-controversial ideas, narrow down the list to a "vital few", and use consensus to identify the best solutions.

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• Part 1.

  • Introduce the necessary actions needed to plan a successful and effective meeting.

• Part 2.

  • How to plan the timing of a meeting.

• Part 3.

  • How to keep your successful meeting on track.

• Part 1. Communicating Interpersonal Problems

  • Learn how to describe problems in a direct, specific, and non-punishing manner and start problem solving that gets the problem solved and maintains relationships with others.

• Part 2. Motivating Others

  • Learn how to motivate people through the use of consequences, both natural (consequences which happen without effort on their part) and imposed (where someone needs to take an action to make the consequence happen). Also learn how to set up and follow plans once a solution is agreed upon to help ensure that the problem is permanently solved.

• Part 1. Introduce working in a team environment

  • Be able to identify the Role of Teams and the importance of teams in today's world.

• Part 2. Team Charter

  • Establish how to create a Teams Charter and utilize this knowledge in an entertaining team-building exercise.

• Part 1.

  • Learn and practice tips and techniques for impromptu speaking, as well as group presentations. Effective Presentation Skills should be limited to 16 students.